Terms & Conditions

Specific terms and conditions of trading are shown on the the reverse of our current price list.

Email and Internet Use

1. All actual orders must go to sales@ampetronic.com


2. All emails involved with support of a general nature must go to: support@ampetronic.com This is important because support is covered by several engineers, and individually addressed emails should ONLY be used when that engineer has been identified as being directly involved in the actual design for a specific site. The support site is logged, so that the message can be given to an engineer able to deal with the matter.


3. Even where a DP number exists for a job, there is an advantage in using the support address, giving the DP number in the subject line. This can speed procedures, as our engineers are sometimes away on site visits, holidays, etc. and someone else may be able to act if the request needs urgent attention.


4. Please avoid any words in the subject line which could be interpreted as being an undesirable SPAM message. This scourge may result in a message being filtered incorrectly. Ampetronic has been targeted by spam generators and others, and our undesirable email volume is very significant.


5. Do ensure that the correct spelling is used for the email addresses, as we cannot cope with an ultra-wide range of potential options in how an address is entered.

Warranty

Full details of the Ampetronic warranty can be found in the Warranty section.

Company Information

Head Office: Ampetronic Ltd. Northern Road, Newark, Nottinghamshire, NG24 2ET, United Kingdom
Company Registration Number: 2095350 (England & Wales)
VAT Registration Number: 450008300